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Storage Policy

  • Storage is free for 30 days starting from the receipt of your shipment. Where shipment takes place after the free storage period, a surcharge will be applied. The Surcharge per additional day is 3.00 Turkish Lira.
  • Any new shipment received at your box during the free storage period will reset your free storage period to 30 days.
  • We will notify you 7 days, 3 days and 1 day in advance before the 30 days free storage period expires.
  • If storage of your items continues for a period longer than three months during which you do not make any purchase or shipping transactions, then your items will be subject to disposal. Please contact us within the three-month period to avoid the disposal of your items.