Terms of Service and Delivery

  • We cannot be held responsible for any mistake you make in purchasing from Turkish companies and their websites.
  • We cannot communicate with any Turkish company on your behalf, as we cannot be responsible for any material liabilities.
  • We cannot be responsible for any customs duties due at your destination, as you are the party responsible for clearance if applicable.
  • Our responsibility starts when your items are delivered to us by the seller, as we cannot accept any responsibility in the case that your items are delivered late to us.
  • Where the shipment was shipped internationally and our shipping insurance service has not been ordered, the customer will be compensated the sum of $50 or its equivalent in their currency.
  • Where the shipment has been disposed of and our shipping insurance has not been ordered, the customer will not receive compensation.
  • We cannot be held responsible for any mistake you make in providing incorrect addresses in either buying or shipping.
  • In a few cases where the delivery address is remote, it will be your responsibility to collect the shipment from the nearest delivery centre.